
Emerald
- Roundtrip Airport-Hotel-Airport transfer in a Luxury Transportation (minimum 4-night stay). (2)
- Private butler service
- Hotel welcome and private check-in with your butler (if room is ready upon arrival)
- Bottle of sparkling wine in the room on the day of arrival
- Premium in-room bar: 10 bottles (minimum 4-night stay/ 4 bottles when staying less than 4 nights)
- Welcome amenity in the room
- Premium toiletries in the vanity
- Pillow menu
- Aromatherapy menu
- Nightly turndown service
- 24-hour room service with a premium menu
- In-room dinner prepared by the hotel chef (minimum 4-night stay).
- Gala dinner (3)
- Exclusive access to all member events
- Snorkeling equipment available in your room
- Late check-out (subject to availability)
- Pre-arrival service (prior contact to confirm special requests during the stay)
- Pack and unpack luggage service with your butler
- Access to hydrotherapy
- Up to 20% discount on gift shop/Spa/Extra hotel services (4) (6)
- 2 (two) 50-minutes Full Body Massage per adult (minimum 4-night stay)
- 2 (two) house tours per person (minimum 4-night stay)
- 1 (one) manicure service per adult at the Spa (minimum 7-night stay)
- 1 (one) pedicure service per adult at the Spa (minimum 7-night stay)
- Laundry service (10 pieces per person, per stay)
- Aromatherapy kit (7)
(Only applies for the Head Member and their immediate family )**
**Benefits may vary by property and/or Presidential unit reserved and are subject to change without notice**.
(1) Only 1 (one) regular private service per reservation. Applies only to Karisma hotels. (2) Luxury Tranportation service applies on the same trip (up to 6 people). More than 6 people may request private transportation, up to 12 people. (3) Gala dinner varies in the locations of Dominican Republic and Jamaica. (4) The discount applies only to the member and their immediate family traveling with the member. (5) The price of the day/night pass is subject to change without prior notice and is subject to the hotel’s policies. Members must be staying at a Karisma property at the time of using this benefit. (6) The discount in stores has terms and conditions (does not apply to all products). The discount does not apply to items that already have a promotion applied. (7) The aromatherapy kit may vary in the locations of Dominican Republic and Jamaica, where similar local brand products will be offered. Prior reservation is required at the member services desk. The Client may extend the benefits of his/her membership to his/her immediate family, benefits not enjoyed will not be redeemable for cash, transferable or cumulative
One Bedroom Emerald Swim Up Suite
This spacious suite is divided in two parts: a king-sized bedroom area and living area with pull-out sofa bed, small table and chairs and TV, opening to a terrace. Also features a bathroom with his & hers sinks, rainforest shower and freestanding tub. Guests can access the pool right from their terrace. Connecting suites available upon request.
The suites features a King-size Bed.
Note: There is not available elevator in building 7 and 8
Notice: Villa/Building locations and room number assignments are subject to availability and may not be guaranteed in advance of arrival.

Ruby
- Roundtrip Airport-Hotel-Airport transfer (minimum 7-night stay). (1)
- Butler assistance
- Bottle of sparkling wine in the room on the day of arrival
- Premium in-room bar: 4 bottles (minimum 4-night stay / 2 bottles when staying less than 4 nights)
- Welcome amenity in the room
- Standard toiletries in the vanity
- Pillow menu
- Aromatherapy menu
- Nightly turndown service
- 24-hour room service with a premium menu
- Romantic dinner for 2 people (minimum 4-night stay)
- Gala dinner (2)
- Exclusive access to all member events
- Snorkeling equipment available with your butler
- Late check-out (subject to availability)
- Pre-arrival service (prior contact to confirm special requests during the stay)
- Pack and unpack luggage service with your butler
- Access to hydrotherapy
- Up to 20% discount on gift shop/Spa/Extra hotel services (4) (5)
- 1 (one) 25 -minute Full Body Massage per adult at the Spa (minimum 4-night stay)
**Benefits may vary by property and/or Presidential unit reserved and are subject to change without notice**.
(1) Only 1 (one) regular private service per reservation. Applies only to Karisma hotels. (2) Gala dinner varies in the locations of Dominican Republic and Jamaica. (3) The discount applies only to the member and their immediate family traveling with the member. (4) The price of the day/night pass is subject to change without prior notice and is subject to the hotel’s policies. Members must be staying at a Karisma property at the time of using this benefit. (5) The discount in stores has terms and conditions (does not apply to all products). The discount does not apply to items that already have a promotion applied. The Client may extend the benefits of his/her membership to his/her immediate family, benefits not enjoyed will not be redeemable for cash, transferable or cumulative.
NEW - Joe Merchant’s Points:
** 20% more for members than whatever points are defined for
regular room category.
- Delivery service for free at Joe Merchant’s Store
(Only applies for the Head Member and their immediate family )**
Presidential Chill Out Suite
This suite with oceanfront location offers a private area that features a king size bed and a living area with additional TV, a pull-out sofa bed as well as a small table and chairs, bathroom with his & hers sinks, rainforest shower and freestanding tub. The suites features a King-size Bed.
Notice: Villa/Building locations and room number assignments are subject to availability and may not be guaranteed in advance of arrival.

Ruby
- Roundtrip Airport-Hotel-Airport transfer (minimum 7-night stay). (1)
- Butler assistance
- Bottle of sparkling wine in the room on the day of arrival
- Premium in-room bar: 4 bottles (minimum 4-night stay / 2 bottles when staying less than 4 nights)
- Welcome amenity in the room
- Standard toiletries in the vanity
- Pillow menu
- Aromatherapy menu
- Nightly turndown service
- 24-hour room service with a premium menu
- Romantic dinner for 2 people (minimum 4-night stay)
- Gala dinner (2)
- Exclusive access to all member events
- Snorkeling equipment available with your butler
- Late check-out (subject to availability)
- Pre-arrival service (prior contact to confirm special requests during the stay)
- Pack and unpack luggage service with your butler
- Access to hydrotherapy
- Up to 20% discount on gift shop/Spa/Extra hotel services (4) (5)
- 1 (one) 25 -minute Full Body Massage per adult at the Spa (minimum 4-night stay)
**Benefits may vary by property and/or Presidential unit reserved and are subject to change without notice**.
(1) Only 1 (one) regular private service per reservation. Applies only to Karisma hotels. (2) Gala dinner varies in the locations of Dominican Republic and Jamaica. (3) The discount applies only to the member and their immediate family traveling with the member. (4) The price of the day/night pass is subject to change without prior notice and is subject to the hotel’s policies. Members must be staying at a Karisma property at the time of using this benefit. (5) The discount in stores has terms and conditions (does not apply to all products). The discount does not apply to items that already have a promotion applied. The Client may extend the benefits of his/her membership to his/her immediate family, benefits not enjoyed will not be redeemable for cash, transferable or cumulative.
NEW - Joe Merchant’s Points:
** 20% more for members than whatever points are defined for
regular room category.
- Delivery service for free at Joe Merchant’s Store
(Only applies for the Head Member and their immediate family )**
Presidential Swim Up Chill Out Suite
This suite offers a king size bed as well as a small table and chairs, a bathroom with his & hers sinks, rainforest shower and freestanding tub. Guests can access the pool right from their terrace. Some suites offer even and a living area with a pull-out sofa bed and additional TV.
Notice: Villa/Building locations and room number assignments are subject to availability and may not be guaranteed in advance of arrival.

Ruby
- Roundtrip Airport-Hotel-Airport transfer (minimum 7-night stay). (1)
- Butler assistance
- Bottle of sparkling wine in the room on the day of arrival
- Premium in-room bar: 4 bottles (minimum 4-night stay / 2 bottles when staying less than 4 nights)
- Welcome amenity in the room
- Standard toiletries in the vanity
- Pillow menu
- Aromatherapy menu
- Nightly turndown service
- 24-hour room service with a premium menu
- Romantic dinner for 2 people (minimum 4-night stay)
- Gala dinner (2)
- Exclusive access to all member events
- Snorkeling equipment available with your butler
- Late check-out (subject to availability)
- Pre-arrival service (prior contact to confirm special requests during the stay)
- Pack and unpack luggage service with your butler
- Access to hydrotherapy
- Up to 20% discount on gift shop/Spa/Extra hotel services (4) (5)
- 1 (one) 25 -minute Full Body Massage per adult at the Spa (minimum 4-night stay)
**Benefits may vary by property and/or Presidential unit reserved and are subject to change without notice**.
(1) Only 1 (one) regular private service per reservation. Applies only to Karisma hotels. (2) Gala dinner varies in the locations of Dominican Republic and Jamaica. (3) The discount applies only to the member and their immediate family traveling with the member. (4) The price of the day/night pass is subject to change without prior notice and is subject to the hotel’s policies. Members must be staying at a Karisma property at the time of using this benefit. (5) The discount in stores has terms and conditions (does not apply to all products). The discount does not apply to items that already have a promotion applied. The Client may extend the benefits of his/her membership to his/her immediate family, benefits not enjoyed will not be redeemable for cash, transferable or cumulative.
NEW - Joe Merchant’s Points:
** 20% more for members than whatever points are defined for
regular room category.
- Delivery service for free at Joe Merchant’s Store
(Only applies for the Head Member and their immediate family )**
Family Plan Swim Up Two Bedroom Suite
This spacious suite is divided in two parts; a king-sized bedroom with pull-out sofa bed, small table and chairs and TV, opening to a terrace. Also features a bathroom with his & hers sinks, rainforest shower and freestanding tub. Guests can access the pool right from their terrace.
Connecting suites available upon request.
The suites features a King-size Bed and two double beds subject to availability.
Note: There is not available elevator in building 7 and 8
Notice: Villa/Building locations and room number assignments are subject to availability and may not be guaranteed in advance of arrival.

Ruby
- Roundtrip Airport-Hotel-Airport transfer (minimum 7-night stay). (1)
- Butler assistance
- Bottle of sparkling wine in the room on the day of arrival
- Premium in-room bar: 4 bottles (minimum 4-night stay / 2 bottles when staying less than 4 nights)
- Welcome amenity in the room
- Standard toiletries in the vanity
- Pillow menu
- Aromatherapy menu
- Nightly turndown service
- 24-hour room service with a premium menu
- Romantic dinner for 2 people (minimum 4-night stay)
- Gala dinner (2)
- Exclusive access to all member events
- Snorkeling equipment available with your butler
- Late check-out (subject to availability)
- Pre-arrival service (prior contact to confirm special requests during the stay)
- Pack and unpack luggage service with your butler
- Access to hydrotherapy
- Up to 20% discount on gift shop/Spa/Extra hotel services (4) (5)
- 1 (one) 25 -minute Full Body Massage per adult at the Spa (minimum 4-night stay)
**Benefits may vary by property and/or Presidential unit reserved and are subject to change without notice**.
(1) Only 1 (one) regular private service per reservation. Applies only to Karisma hotels. (2) Gala dinner varies in the locations of Dominican Republic and Jamaica. (3) The discount applies only to the member and their immediate family traveling with the member. (4) The price of the day/night pass is subject to change without prior notice and is subject to the hotel’s policies. Members must be staying at a Karisma property at the time of using this benefit. (5) The discount in stores has terms and conditions (does not apply to all products). The discount does not apply to items that already have a promotion applied. The Client may extend the benefits of his/her membership to his/her immediate family, benefits not enjoyed will not be redeemable for cash, transferable or cumulative.
NEW - Joe Merchant’s Points:
** 20% more for members than whatever points are defined for
regular room category.
- Delivery service for free at Joe Merchant’s Store
(Only applies for the Head Member and their immediate family )**
Family Plan Two-Bedroom Suite
A Paradise Suite encompassing two rooms - featuring crisp all-white linens over a king sized bed in the bedroom area, a large terrace for your pitcher perfect moments, connects with a Paradise Junior Suite - featuring crisp all-white linens over two queen sized beds, as well as a terrace with table and chairs so you can keep chillin’.
The suites features a King-size Bed and two double beds subject to availability.
Note: There is not available elevator in building 7 and 8
Notice: Villa/Building locations and room number assignments are subject to availability and may not be guaranteed in advance of arrival.

Sapphire
- Roundtrip Airport-Hotel-Airport transfer (minimum 7-night stay). (1)
- Butler assistance
- Bottle of sparkling wine in the room on the day of arrival
- Premium in-room bar: 4 bottles (minimum 4-night stay / 2 bottles when staying less than 4 nights)
- Welcome amenity in the room
- Standard toiletries in the vanity
- Pillow menu
- Aromatherapy menu
- Nightly turndown service
- 24-hour room service with a premium menu
- Romantic dinner for 2 people (minimum 7-night stay)
- Gala dinner (2)
- Special rate for day/night passes (3) (4)
- Exclusive access to all member events
- Snorkeling equipment available with your butler
- Late check-out (subject to availability)
- Pre-arrival service (prior contact to confirm special requests during the stay)
- Up to 20% discount on gift shop/Spa/Extra hotel services (4) (5)
**Benefits may vary by property and/or Presidential unit reserved and are subject to change without notice**.
(1) Only 1 (one) regular private service per reservation. Applies only to Karisma hotels. (2) Gala Dinner varies in the location of Dominican Republic and Jamaica. (3) The discount applies only to the member and their immediate family traveling with the member. (4) The price of the day/night pass is subject to change without prior notice and is subject to the hotel’s policies. Members must be staying at a Karisma property at the time of using this benefit. (5) The discount in stores has terms and conditions (does not apply to all products). The discount does not apply to items that already have a promotion applied. (6) The aromatherapy kit may vary in the locations of Dominican Republic and Jamaica, where similar local brand products will be offered. Prior reservation is required at the member services desk. The Client may extend the benefits of his/her membership to his/her immediate family, benefits not enjoyed will not be redeemable for cash, transferable or cumulative.
NEW - Joe Merchant’s Points:
** 20% more for members than whatever points are defined for
regular room category.
- Delivery service for free at Joe Merchant’s Store
(Only applies for the Head Member and their immediate family )**
Royal Paradise Suite
This spacious suite is divided in two parts; a king-sized bedroom area and living area, small table and chairs and TV, opening to a terrace. Also features a bathroom with his & hers sinks, rainforest shower and freestanding tub.
The suites features a King-size Bed or two double beds subject to availability.
Note: There is not available elevator in building 7 and 8
Notice: Villa/Building locations and room number assignments are subject to availability and may not be guaranteed in advance of arrival.

Sapphire
- Roundtrip Airport-Hotel-Airport transfer (minimum 7-night stay). (1)
- Butler assistance
- Bottle of sparkling wine in the room on the day of arrival
- Premium in-room bar: 4 bottles (minimum 4-night stay / 2 bottles when staying less than 4 nights)
- Welcome amenity in the room
- Standard toiletries in the vanity
- Pillow menu
- Aromatherapy menu
- Nightly turndown service
- 24-hour room service with a premium menu
- Romantic dinner for 2 people (minimum 7-night stay)
- Gala dinner (2)
- Special rate for day/night passes (3) (4)
- Exclusive access to all member events
- Snorkeling equipment available with your butler
- Late check-out (subject to availability)
- Pre-arrival service (prior contact to confirm special requests during the stay)
- Up to 20% discount on gift shop/Spa/Extra hotel services (4) (5)
**Benefits may vary by property and/or Presidential unit reserved and are subject to change without notice**.
(1) Only 1 (one) regular private service per reservation. Applies only to Karisma hotels. (4) The discount applies only to the member and their immediate family traveling with the member. (5) The price of the day/night pass is subject to change without prior notice and is subject to the hotel’s policies. Members must be staying at a Karisma property at the time of using this benefit. (6) The discount in stores has terms and conditions (does not apply to all products). The discount does not apply to items that already have a promotion applied. (7) The aromatherapy kit may vary in the locations of Dominican Republic and Jamaica, where similar local brand products will be offered. Prior reservation is required at the member services desk. The Client may extend the benefits of his/her membership to his/her immediate family, benefits not enjoyed will not be redeemable for cash, transferable or cumulative
NEW - Joe Merchant’s Points:
** 20% more for members than whatever points are defined for
regular room category.
- Delivery service for free at Joe Merchant’s Store
(Only applies for the Head Member and their immediate family )**
Royal Paradise Swim Up Suite
Sitting area, small table with chairs and terrace with a table and chairs. Also features a bathroom with his & hers sinks, rainforest shower and freestanding tub. Guests can access the pool directly from their terrace.
The suites features a King-size Bed or two double beds subject to availability.
Note: There is not available elevator in building 7 and 8
Notice: Villa/Building locations and room number assignments are subject to availability and may not be guaranteed in advance of arrival.
Paradise Room
This cozy and Caribbean-décor inspired room features a King size bed, private bathroom with rain-shower, guest-controlled mini split type AC, 60” high-definition smart TV, and a nice terrace furnished with a table and Adirondack chairs. But the best-kept secret of these rooms is its wonderful location and views, at literally just steps from the pool, main lobby, bars, and the beach.
Notice: Villa/Building locations and room number assignments are subject to availability and may not be guaranteed in advance of arrival.
Paradise Ocean View Room
A Tropical Vibe.
Everything included in a regular Paradise Room, but with the beauty of the most desirable location on property, and breathtaking views to the sea and lush tropical gardens
Notice: Villa/Building locations and room number assignments are subject to availability and may not be guaranteed in advance of arrival.
Paradise Junior Suite
These suites feature two queen size beds, sitting area with a small table and chairs, and terrace with a table and chairs. Also features a bathroom with his & hers sinks, rainforest shower and freestanding tub. Connecting suites available upon request.
Notice: Villa/Building locations and room number assignments are subject to availability and may not be guaranteed in advance of arrival.
Paradise Suite
This spacious suite is divided in two parts; a king-sized bedroom area and living area, small table and chairs and TV, opening to a terrace. Also features a bathroom with his & hers sinks, rainforest shower and freestanding tub. Connecting suites available upon request.
Notice: Villa/Building locations and room number assignments are subject to availability and may not be guaranteed in advance of arrival.
Swim Up Paradise Junior Suite
These suites feature two queen size beds, sitting area, small table with chairs and terrace with a table and chairs. Also features a bathroom with his & hers sinks, rainforest shower and freestanding tub. Guests can access the pool directly from their terrace. Connecting suites available upon request.
Notice: Villa/Building locations and room number assignments are subject to availability and may not be guaranteed in advance of arrival.
Swim Up Paradise Suite
This spacious suite is divided in two parts; a king-sized bedroom area and living area with pull-out sofa bed, small table and chairs and TV, opening to a terrace. Also features a bathroom with his & hers sinks, rainforest shower and freestanding tub. Guests can access the pool right from their terrace.
Notice: Villa/Building locations and room number assignments are subject to availability and may not be guaranteed in advance of arrival.